Shipping Policy

Thank you for shopping with Iconic Goals.

Processing Time

All orders are processed within 1–3 business days after payment has been received and verified. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Major Cities (South Africa): 2–5 business days

• Regional Areas: 3–7 business days

• Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or high order volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offer will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your delivery.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to investigate and resolve the issue.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our website.

Thank you for choosing Iconic Goals.